Director, Product Development   (Vacancy Closed)

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?
The Product team is part of the Product & Commercial department within Business & Growth division that is dedicated in building successful products and user experiences that affect millions of Touch ‘n Go users every day. In this role, you will work cross-functionally to build products from conception to launch by connecting the technical and business worlds. As a product director, you are required to break down complex problems into understandable steps that drive product development.

  • To oversee all TNG form factors and new products including offline and online in terms of end-to-end product development and innovation lifecycle. This includes end-to-end product conceptualization, design, POC, go-live and post launch fixes.
  • Evaluate and engage with internal and external stakeholders in implementing product strategies in line with corporate directions and priorities.
  • Understand markets, competition, and user requirements in depth. And work collaboratively with engineering, marketing, legal, UX, Governance and other relevant teams as part of the product development lifecycle.
  • Ability to comfortably deliver simultaneous products and outstanding solutions to the customers. Work on product development projects assigned with clear strategies and targets
  • Support various stakeholders in defining product KPIs and lead and develop weekly/monthly/annual product development roadmap and progress report.
Who should join us?
  • At least 10 years of product management experience, including, understanding the customer, requirement analysis, product design and offering development, pricing, competitive analysis, etc.
  • Ability to effectively priorities and execute tasks in a high-pressure environment
  • Able to co-ordinate activities by others and project manage within cross-functional project teams
  • Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership
  • Passion and persistence for continuous improvement

Our Perks & Benefits:


  • Hybrid, Flexi hours and home workplace subsidy.
  • e-Wallet meal allowance.
  • Unlimited office pantry fruits, snacks and drinks.
  • Mobile and broadband subscription reimbursement.
  • Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
  • Additional leave including family leave and paid care leave to care for family members.
  • Medical coverage including dental, optometrist, mental care, maternity, registered
  • Traditional Chinese Medicine (“TCM”) and Chiropractic.
  • Corporate membership discount and many more to explore.


We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: careers@touchngo.com.my


Note: Only shortlisted candidates will be contacted.